Mobile money showed the world how quickly Africa adopts digital services that solve real problems. The next wave — digital work, learning and commerce — depends on something just as fundamental as connectivity: trust.
Inclusion depends on being recognised
A digital economy is only inclusive if people can be recognised for who they are and what they can do. When proof is expensive, the people without networks, paperwork or money to spend on verification are left out.
Three principles for trustworthy systems
- Consent and control: individuals decide what is shared.
- Interoperability: open standards prevent lock-in and allow recognition across borders.
- Accountability: clear governance, audit trails and compliance with data protection laws.
A shared responsibility
Governments, educators, employers and technology providers each hold part of the trust puzzle. Issuing verifiable credentials, accepting them and protecting the people they describe are steps every organisation can take now.
