Template for review by your legal adviser before publication. Last updated: 29 October 2026.
UbuntuID (“we”, “us”) respects your privacy. This policy explains how we collect, use and protect personal information when you use our website and services, in line with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws.
1. Information we collect
- Information you give us, such as your name, email, phone number and organisation when you contact us or subscribe.
- Account and credential information you choose to store in UbuntuID.
- Technical information such as device, browser and usage data collected through cookies, where you have consented.
2. How we use information
- To provide and improve our services.
- To respond to enquiries and send updates you have asked for.
- To keep our services secure and prevent fraud.
- To comply with legal obligations.
3. Sharing
Credentials are shared only with your consent. We use trusted service providers who process information on our behalf under contract, and we do not sell personal information.
4. Your rights
You may request access to, correction of or deletion of your personal information, object to processing and withdraw consent. Contact our Information Officer at privacy@ubuntuid.com. You may also lodge a complaint with the Information Regulator (South Africa).
5. Security and retention
We apply appropriate technical and organisational measures and keep information only as long as necessary for the purposes described.
6. Contact
Information Officer, UbuntuID, 144 Oxford Road, Rosebank, Johannesburg, 2196 · privacy@ubuntuid.com
